Privacy Policy

1. Introduction

At Sharma Taxi Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our taxi booking services.

2. Information We Collect

Personal Information

• Name and contact information (phone number, email)
• Travel details (pickup/drop locations, dates, times)
• Payment information
• Device information and location data

Usage Information

• App usage patterns and preferences
• Booking history and service interactions
• Communication records with our support team

3. How We Use Your Information

We use the collected information to:

• Process and manage your taxi bookings
• Provide customer support and respond to inquiries
• Improve our services and develop new features
• Send important updates about your bookings
• Ensure safety and security during rides
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With service providers who assist in operating our platform
• To comply with legal requirements or court orders
• To protect our rights, property, or safety
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete data
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Data portability

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized services. You can control cookie settings through your browser preferences.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: